Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Acceptable Use

You agree to use our website for lawful purposes only. The content, including product descriptions, images, and branding, is owned by Run Walk Shop and protected by intellectual property laws.

1.2 Restrictions

You may not:

• Reproduce or redistribute content without permission
• Use automated systems to extract data
• Interfere with website security or functionality

2. Product Information

2.1 Product Descriptions

We specialize in performance footwear including:

• Running shoes and racing flats
• Trail and hiking boots
• Soccer cleats and track spikes
• Casual and walking shoes
• Sports sandals

While we strive for accuracy, colors may vary slightly due to monitor settings. Technical specifications are provided to help athletes select appropriate footwear.

2.2 Sizing Guidance

Due to the technical nature of our products, we strongly recommend:

• Consulting our sizing guides
• Contacting customer service for fit advice
• Reviewing sport-specific recommendations

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase. We process orders within 1-2 business days (excluding weekends/holidays).

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are secured with SSL encryption.

3.3 Pricing

Prices are in USD and exclude applicable taxes/duties for international orders.

4. Shipping Policy

4.1 Shipping Options

We ship worldwide (excluding some Asian countries and remote areas):

• Standard Shipping ($12.95): DHL/FedEx, 10-15 business days
• Free Shipping (orders over $50): EMS, 15-25 business days

4.2 International Orders

Customers are responsible for:

• Customs duties and taxes
• Compliance with local import regulations

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for:

• Unworn items in original condition with tags
• Defective/damaged items (report within 48 hours)

Non-returnable items:

• Worn footwear (running shoes, cleats, boots)
• Customized/special order items
• Clearance “final sale” merchandise

5.2 Return Process

1. Email [email protected] with your request
2. Include order number, product details, and reason
3. Ship returns to: Run Walk Shop Returns, 6045 Camelot Court, Montgomery, US 36117

Customers cover return shipping unless the error is ours.

5.3 Refunds

Processed within 3-5 business days after inspection, issued to original payment method.

6. Customer Responsibilities

• Provide accurate shipping/billing information
• Inspect deliveries promptly
• Follow care instructions for performance footwear
• Understand that improper use voids warranties

7. Limitations of Liability

Run Walk Shop is not liable for:

• Delays beyond our control (customs, weather, etc.)
• Improper product use or modification
• Normal wear and tear of athletic footwear
• Indirect damages (lost training time, competition results)

8. Changes to Terms

We may update these terms periodically. Continued use constitutes acceptance of changes.

9. Contact Information

For questions about these Terms or our products:

Email: [email protected]
Address: 6045 Camelot Court, Montgomery, US 36117